⬤ Loading…
Sprinklr, Inc.
…
NYSE: CXM Technology IT 🔎 Screen
$1.6B
Market Cap
46.3
P/E
0.74
PEG
12.4%
ROCE
5.4%
ROE
0.08
D/E
5.4%
OPM
-18.5%
% from 52W High
48
α RS
⚖️ Compare 🔒 Generate Report 🔒 Research Packet 📚 Guides
🌏 Global Investor Returns
Currency-adjusted total returns for CXM including FX impact
🌏
Click 🌏 Returns tab to load data
📈 Price History
Ratio Health
— Excellent
— Good
— Average
— Poor
By Category
📊 Peer Medians
About

Sprinklr, Inc. provides enterprise cloud software products worldwide. The company operates Unified Customer Experience Management platform, a software that enables customer-facing teams to collaborate across internal silos, communicate across digital and traditional channels, and leverages AI to deliver customer experiences. Its products include Sprinklr Service, a suite of artificial intelligence (AI) based products and solutions that unifies customer service across voice, digital, and social channels; Sprinklr Social, a suite of AI-powered products and solutions that unifies social media publishing, engagement, and analytics across various channels; Sprinklr Insights, a suite of AI-based products and solutions that delivers consumer intelligence and helps to manage customer feedback; and Sprinklr Marketing, a suite of AI-based products and solutions that unifies content production and content lifecycle management with paid campaigns across various channels. The company also provides professional, implementation, managed, training, consultancy, and coaching services. The company has a strategic partnership with SocialEdge, Inc. to offers an integrated solution and an operating model for enterprise marketing, linking creator intelligence, social media management, and paid amplification within a unified ecosystem. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York.

Key Ratios Snapshot
📈 Growth Pattern
📊 Quick Scorecard
Loading…
⭐ Superinvestors Holding CXM
View All Superinvestors →
Manager Shares Value % of Fund Period
Steve Cohen Point72 Asset Management 481.4K $2.9M 0.00% Mar 2026
Jim Simons Renaissance Technologies LLC 33.6K $202K 0.00% Mar 2026

SEC Form 13F data. 45-day lag from quarter end.

🔒
Premium Feature
AI-generated 10-section company profile — business model, financials, strengths, risks & management quality
Upgrade to Premium
Already a member? Log in
📐
3-Statement Financial Model
Bear / Base / Bull projections · DCF fair value · Reverse-DCF
Open Model →
📊 MIXED Sprinklr Q1 FY27: Revenue $219.5M, Total RPO crosses $1B, AI SKU ARR up 47%
Revenue & Profitability
Q1 total revenue $219.5M, subscription revenue $194.8M. Non-GAAP operating income $31.7M (14% margin), non-GAAP net income per diluted share $0.11. Total RPO $1.04B (up 10% YoY), current RPO $627.1M. Net dollar expansion rate 104% (second consecutive improvement). Free cash flow $65.8M (30% margin). Full year FY27 guidance: subscription revenue $779.5-$781.5M, non-GAAP operating income $139-$141M (16% margin), free cash flow $450M.
Outlook
Management sees healthy overall demand with improving renewal rates. Geopolitical pressure in the Middle East caused ~$3-4M in deal slippage during Q1, but the pipeline remains strong. They expect sequential subscription revenue growth to resume in Q3 FY27. The macro environment and Middle East situation are being monitored prudently, with guidance reflecting these uncertainties.
Growth Drivers
Key growth levers: AI SKU ARR grew 47% YoY, with over 180 AI engagements; Project Bear Hug improved renewal rates by double-digits in accounts >$250K; CFM wins displacing legacy survey tools; expansion in Central Europe and UK with CCaaS; and the largest deal ever with a global consumer electronics company. A new Cornerstone program targets accounts under $250K for similar improvements.
Balance Sheet & CapEx
Not explicitly discussed in this earnings call.
Margins
Q1 non-GAAP subscription gross margin 74%, services breakeven, total gross margin 66%. Q2 services margin expected -10% due to completion of large projects and AI investment. Full-year non-GAAP operating margin guided to 16%. Management expects sequential margin improvement in Q3 and Q4 driven by cost discipline, internal AI efficiency, and normalized services revenue. They are investing in AI cloud/data costs but offsetting with headcount controls.
Key Risks
Management flagged Middle East geopolitical uncertainty causing deal delays and $3-4M slippage. Macro environment caution persists. AI investment costs (higher cloud/data) pressure near-term margins. Transformation execution risk: need to improve renewal rates for accounts under $250K and convert pipeline. They noted a few deals delayed but overall pipeline healthy.
Generated by AI · Q1 2027 results · Not investment advice
🔒
Free Account Required

Create a free Finmagine account to access Finmagine™ Scorecard.

See how this company scores across 5 dimensions — Financial Health, Growth Prospects, Competitive Position, Management Quality, and Valuation — powered by 30+ computed ratios.

Create Free AccountLog In
🔒
Premium Feature

Upgrade to Finmagine Premium to unlock Ask AI.

Get 25 expert AI analysis templates — Business KPIs, Comprehensive, Forensic Governance, Peer Comparison, Risk-Reward, Full Research Report, IPO Decoder, Red Flag Detector, and more — ready to paste into ChatGPT, Claude, Gemini, or Perplexity.

Upgrade to PremiumCreate Free Account
🔒
Premium Feature

Upgrade to Finmagine Premium to unlock Peer Comparison.

Compare this company side-by-side against its sector peers with financial metrics, ratio benchmarking, and relative performance across all key dimensions.

Upgrade to PremiumCreate Free Account
✓ 📞 Earnings Call Transcripts (5 quarters) submit a missing quarter
🔍
🔎 See cross-company document search → ?
📞 Earnings Call Transcripts (5)
Q1 2027 Q1 2027 2026-06-03
Q1 FY27 saw 7% revenue growth, record RPO, and strong AI-driven momentum, despite Middle East headwinds. Guidance reflects modest growth and continued investment in AI and platform innovation, with improving renewal rates and a robust pipeline.
Q4 2026 Q4 2026 2026-03-11
Q4 revenue rose 9% YoY to $220.6M, with improved renewal rates and strong AI-native platform adoption. FY 2027 guidance is cautious, projecting 1% total revenue growth and continued margin discipline amid macro uncertainty.
Q3 2026 Q3 2026 2025-12-03
Q3 FY26 revenue grew 9% YoY to $219.1M, with subscription revenue up 5% and non-GAAP operating margin at 15%. Project Bear Hug and operational improvements are driving better renewal rates and customer engagement. FY26 guidance was raised for both revenue and profitability.
Q2 2026 Q2 2026 2025-09-03
Q2 revenue grew 8% YoY to $212M, with record non-GAAP operating income and strong cash flow. Transformation efforts are progressing, churn remains a challenge, and guidance for FY26 was raised. AI investments and a new pricing model are driving product innovation.
Q1 2026 Q1 2026 2025-06-04
Q1 FY26 revenue grew 5% year-over-year to $205.5M, with strong free cash flow and an 18% non-GAAP operating margin. The company is navigating a transitional year, addressing churn and execution challenges, while maintaining FY26 guidance and launching a $150M stock buyback.
🔒
Premium Feature

Upgrade to Finmagine Premium to unlock Catalyst Timeline.

Every result, order win, insider trade, ECS update, earnings-call, and SEC announcement for this company — in one chronological lane.

Upgrade to PremiumCreate Free Account
🔒
Premium Feature

Upgrade to Finmagine Premium to unlock Full Report.

Read the complete Finmagine™ investment research report — comprehensive fundamental analysis, business model assessment, competitive positioning, and investment recommendation.

Upgrade to PremiumCreate Free Account

📊 Analysis Methodology

This comprehensive investment analysis was conducted using The Finmagine™ Stock Analysis & Ranking Methodology, a proprietary framework that systematically evaluates stocks across five critical dimensions: Financial Health, Growth Prospects, Competitive Positioning, Management Quality, and Valuation.

🎯
Discover Our Proven Investment Framework Learn how we analyze and rank stocks using advanced quantitative models, multi-dimensional scoring systems, and dynamic discriminatory ranking techniques that have guided successful investment decisions across market cycles.
📊 Explore The Finmagine™ Methodology

A comprehensive, bias-free framework for analyzing and ranking stocks by Financial Strength, Growth Potential, Competitive Edge, Management Quality, and Value.

Financial Model
Projections are built from each company's audited annual financials (Income Statement, Balance Sheet, Cash Flow) over the last 5 fiscal years. Forward assumptions — revenue growth %, EBITDA margin, D&A (USD millions), interest expense, tax rate, and capex — are AI-generated using historical context and refreshed twice a year: after the December results season and after the September/Q4 results season.

DCF Valuation
Fair Value = Σ(FCFt / (1+WACC)t) + Terminal Value. Terminal Value uses the Gordon Growth Model: FCF5 × (1+g) / (WACC−g). Default WACC: 10% (US risk-free ~4.5%, equity risk premium ~5.5%). Default terminal growth: 3% (long-run US nominal GDP proxy).

CAGR Tracker
Expected 5-year CAGR = (DCF Fair Value / Current Price)1/5 − 1. Assumes fair value is reached in exactly 5 years — a mechanical estimate only.

Data Sources & Limitations
Financial statements sourced from public filings. Prices updated daily. Forward assumptions are AI-generated. All monetary values in USD millions. Non-US ADR companies may have currency conversion inaccuracies. Models are point-in-time and do not update intra-quarter or account for M&A, macro shocks, or extraordinary items.

⚠️ Important Disclaimers — Please read without fail.

Investment Risk:
Investing in securities, including US equities and ETFs, involves inherent risks including the potential loss of principal. All investments are subject to market fluctuations, economic conditions, regulatory changes, and other factors that may affect their value. Past performance is not indicative of future results. This analysis is provided for informational and educational purposes only and should not be construed as investment advice under any circumstances.

No Investment Recommendation:
This analysis does not constitute, nor should it be interpreted as, an offer, solicitation, or recommendation to buy, sell, or hold any securities or financial products. Investors are strongly advised to conduct their own independent research and due diligence and to consult with a licensed financial advisor or an SEC-registered investment adviser before making any investment decisions, taking into account their individual financial situation, risk tolerance, and investment objectives.

Not SEC-Registered:
Finmagine is not registered as an investment adviser with the U.S. Securities and Exchange Commission (SEC) or any state securities authority. Nothing on this platform constitutes investment advice as defined under the Investment Advisers Act of 1940.

Conflict of Interest Disclosure:
The author and/or analyst may currently hold or have previously held positions in the securities discussed. Any such positions are not intended to influence the objectivity or independence of the analysis. This research is produced independently and is not sponsored, endorsed, or commissioned by any company or institution.

Information Sources:
The analysis is based on publicly available information including SEC filings (10-K, 10-Q), annual reports, management commentary, and publicly available financial data. Information is believed to be accurate as of the date of publication but may be subject to change without notice. Readers are encouraged to independently verify all information before acting upon it.

Forward-Looking Statements:
This analysis may contain forward-looking statements, forecasts, or projections that are inherently subject to risks, uncertainties, and assumptions. Actual results may differ materially from those expressed or implied. Finmagine does not undertake any obligation to update such statements in the future.

Limitation of Liability:
The content is provided "as is" without any warranties, express or implied. Finmagine expressly disclaims any liability for errors, omissions, or any losses incurred as a result of reliance on the information provided. Readers assume full responsibility for their investment decisions.