Shipping Policy

1. Shipping Overview

Finmagine is a digital financial analysis platform. We provide exclusively digital services and do not sell or ship physical products. All our services are delivered electronically through our website platform.

2. Service Delivery

2.1 Instant Access

All Finmagine services are delivered digitally:

• Premium Content: Immediate access upon successful payment
• Stock Analysis Reports: Available instantly online
• Interactive Tools: Accessible through your dashboard
• Educational Content: Viewable directly on the platform

2.2 Access Method

Services are accessed through:

• Your Finmagine account dashboard
• Web browser on any device
• Mobile-optimized interface
• No downloads or installations required

3. Account Activation

3.1 Registration Process

1. Create account with valid email address
2. Verify email address (if required)
3. Complete payment for premium subscription
4. Instant access to premium features

3.2 Activation Timeline

• Free Account: Immediate access after registration
• Premium Subscription: Instant activation after payment confirmation
• Payment Processing: Typically completed within minutes
• Account Issues: Resolved within 24 hours

4. Service Availability

4.1 Geographic Coverage

Finmagine services are available:

• Globally accessible via internet
• Optimized for users in India
• Content focused on Indian stock markets
• Support in English language

4.2 Technical Requirements

To access our services, you need:

• Stable internet connection
• Modern web browser (Chrome, Firefox, Safari, Edge)
• JavaScript enabled
• Cookies enabled for authentication

5. Service Delivery Issues

5.1 Access Problems

If you cannot access your premium content:

1. Check your internet connection
2. Clear browser cache and cookies
3. Try a different browser or device
4. Contact support if issues persist

5.2 Payment-Related Delays

Occasionally, payment processing may be delayed:

• RazorPay processing: Usually instant, may take up to 30 minutes
• Bank verification: May take 2-4 hours during high traffic
• Weekend payments: May process on next business day
• International payments: May require additional verification

6. Content Updates and Delivery

6.1 Regular Updates

We continuously update our content:

• Daily: Stock prices and market data
• Weekly: Market analysis and insights
• Quarterly: Company reports and analysis updates
• Ongoing: Platform enhancements and new educational content

6.2 Notification System

Stay updated on new content through:

• Email notifications (if subscribed)
• Dashboard announcements
• Platform update messages

7. Support and Assistance

8. Important Notes

• No Physical Shipping: All services are digital only
• No Returns: Digital content cannot be "returned" but refund policy applies
• Instant Access: Premium features are available immediately after payment
• Global Access: Available anywhere with internet connection
• Device Compatibility: Works on computers, tablets, and smartphones